Who we are:

At Entyre Care, our mission is to support caregivers by offering families both emotional and financial support throughout their caregiving journey. We ensure our caregivers have access to the right resources and guidance in all areas of outpatient care, so they feel confident and prepared to care for their loved ones at home. Entyre Care recognizes the essential role caregivers play and are committed to helping them receive fair compensation, allowing them to focus on delivering compassionate, high-quality care.

Why you’ll love this work: 

• Meaningful Work: Leverage your expertise to support caregivers and ensure they have the resources and confidence to care for their loved ones at home. 
• Start-up Environment: Work in a growing startup where you can create an impact —and get compensated competitively for it. 
• Team Culture: Surround yourself with compassionate and ambitious peers who care deeply, demand excellence, and take initiative.

Key Responsibilities

·      Conduct patient outreach through multiple communication channels, including phone calls, SMS/text messages, and email, to coordinate and schedule in-home visits with Clinical Care Managers.

• Coordinate and manage appointment calendars to ensure efficient scheduling and utilization of Clinical Care Managers.
• Confirm scheduled appointments with patients and communicate any necessary changes or updates.
• Follow up with patients who have not responded to initial outreach attempts to encourage appointment scheduling.
• Communicate with Clinical Care Managers regarding appointment schedules, patient availability, cancellations, and rescheduling needs.
• Maintain accurate and up-to-date patient contact information, appointment details, and outreach notes within the company's systems.
• Monitor upcoming appointments and assist with addressing scheduling gaps or conflicts.
• Provide a positive and professional patient experience through consistent, compassionate, and timely communication.
• Collaborate with internal teams to ensure patients are successfully connected with the appropriate care management resources.
• Handle patient information in accordance with HIPAA and company confidentiality policies.

Qualifications

• Previous experience in healthcare administration, medical scheduling, patient coordination, customer service, or a similar role preferred.
• Strong communication and phone etiquette skills.

·      Comfortable learning and adapting to new technology platforms, communication tools, and scheduling systems.

• Excellent organizational skills and the ability to manage multiple schedules and priorities.
• Strong attention to detail and accurate documentation skills.
• Ability to communicate professionally and compassionately with patients from diverse backgrounds.
• Ability to work independently while collaborating with a larger clinical team.

How We Operate – Non-Negotiable:

• “Insanely Great” for Families: Relentlessly solve caregiver needs with excellence and speed.
• Speed is King: Eliminate distractions and execute on critical objectives with urgency.
• Raise the Bar: Demand excellence and continuous improvement from yourself and your team.
• The Speed Algorithm: Question, delete, simplify, and accelerate every process. Remove bottlenecks and friction.
• Act Like Owners: Take initiative and move fast to drive results for families.

The Bottom Line:

This is a high-impact, operational leadership role at the heart of a mission-driven company. If you are energized by building and optimizing finance operations at speed—and want to make a difference for millions of families—join us at Entyre Care. 

**Note on Recruiting Outreach**

We’ve been made aware of individuals falsely claiming to represent Entyre Care using lookalike email addresses (eg @entyrecareers.com). Please note that all legitimate emails from our team come from @entyrecare.com or @entyre.de. We will never ask for sensitive information or conduct interviews via messaging apps or social media.